Terms of Service
Terms & Conditions – Sophia Whitmore
This website is operated by Sophia Whitmore.
Throughout the site, the terms “we,” “us,” and “our” refer to Sophia Whitmore.
Sophia Whitmore offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
General Use of the Site
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our site.
By accessing or using any part of the website, you agree to be bound by these Terms.
Article 1 – Definitions
Withdrawal period
The timeframe during which the consumer may exercise the right of withdrawal.
Consumer
A natural person not acting in the course of a profession or business.
Business
A natural or legal person offering products and/or services remotely.
Distance contract
A contract concluded using remote means of communication.
Article 2 – Company Identity
Company name: Sophia Whitmore
Support Email:
contact@sophiawhitmore.com
Article 3 – Applicability
These general terms and conditions apply to every offer from the business and every distance contract and order between the business and the consumer.
Article 4 – The Offer
The offer includes a complete and accurate description of the offered products and/or services.
Images represent the products faithfully, although colors may vary depending on screen settings.
Obvious errors or mistakes in the offer are not binding on the company.
Article 5 – The Contract
The contract is concluded when the consumer accepts the offer and meets the stated requirements.
After placing an order, the customer will receive an order confirmation via email.
Article 6 – Right of Withdrawal
The consumer has the right to withdraw from the contract within 14 days after receiving the product, without giving any reason.
To exercise this right, the consumer must contact:
Article 7 – Costs in Case of Withdrawal
Return shipping costs are the responsibility of the consumer unless otherwise stated.
Article 8 – Exclusion of the Right of Withdrawal
The right of withdrawal may not apply to:
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Custom-made products
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Personal care or hygienic products where the seal has been broken
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Products that cannot be returned for hygiene or health reasons
Article 9 – Pricing
All prices displayed on the website include applicable taxes unless stated otherwise.
Prices may change without prior notice.
However, price changes will not affect confirmed orders.
Article 10 – Delivery
Orders are processed and shipped as quickly as possible.
Delivery times may vary depending on location but generally occur within 30 days unless otherwise stated.
We are not responsible for delays caused by shipping carriers, customs, or other external factors.
Article 11 – Complaints
If a customer has a complaint about a product or service, it must be reported within 7 days after delivery.
Complaints can be submitted by email to:
We will do our best to resolve the issue as quickly as possible.
Article 12 – Contact Information
For any questions regarding these Terms & Conditions, please contact:
Sophia Whitmore
Email: contact@sophiawhitmore.com